“Michael will capture the essence of needed change in an organization faster and more effectively than any (consultant) we ever retained.  He pulls no punches, but can help and organization work through difficult change with a velvet glove.”

“Michael is the best meeting facilitator I’ve seen in 35 years of business.  He is terrific at setting agenda and keeping people on task.  His ability to manage even the strongest egos is impressive.  His listening skills coupled with his ability to help crystalize thought into action helped us form an entirely new business model in our industry.”

“Our firm’s 10-year relationship with Michael Smith has produced exponential results.  Mike’s ability to grasp a multitude of visions and bottle them into a cohesive business plan is incredible.  He also has the ability to effectively manage the various agendas and egos (i.e. mine included) of my partners without offending them.  Finally, I have recommended Michael to other firms and have received many calls thanking me for the referral.”

“Michael has provided great value to us with his insightful analyses of different business issues facing our Company. His ability to focus on critical issues and provide practical suggestions continues to help us grow and develop. He continues to be a valuable resource to us and is always available for a call.”

“Michael Smith is in a league of his own when it comes to moderating thought provoking and stimulating roundtable discussions. He extracted a wealth of information from an otherwise ‘tight lipped’ group. His expertise within our industry has made him an invaluable resource to our group. He not only can ‘talk’ about issues confronting our clients; he has had real life practical application in dealing with the very same issues.”

“If you haven’t had a skilled and reputable business consultant review your law firm’s operations and finances, you are not reaching your law firm’s peak potential performance. There is no one better to do this than Michael Smith and SBC & Associates. His review of our firm opened our eyes to how we could improve client and employee relations and reach our peak potential.”

“During the past year, our firm has had the great pleasure to work with  Michael.  He was instrumental in helping our firm examine our business practices resulting in dramatic improvements in efficiency, relationships with our staff, and our plans for the future. In addition to being our firm’s business guru, Michael has also become a friend and a mentor. We have all benefited greatly – both professionally and personally – from Michael’s advice, wisdom and experience.”

“Michael Smith came to us as a highly recommended Business Consultant. We asked him to come visit our company and make some recommendations. Michael over-delivered! He helped us pull the trigger on some hard decisions that we had been struggling with for some time. I found Michael to be very candid and direct, but at the same time very pleasant to work with throughout the entire process. He gave us the reassurance and confidence to finally make some really tough decisions at our company and we are much the better for them. I can highly recommend Michael Smith as a valuable resource in making sure that your company is on track.”

“Michael was a pleasure to work with.  He was responsive, easy to reach, and, above all, an excellent listener.  Before he began the “job search,” for our new CEO he knew more about our organization– its people and its needs– than we did!”

“Michael Smith is the most impressive management consultant that I have met in my 34 years of practicing law. His knowledge of law firm operations, and the problems and difficulties often encountered by law firm managers, is unparalleled in my experience. More importantly, he has practical, pragmatic and workable solutions for every problem.  He is a world class problem–solver due to his keen insights, deep knowledge base and his unique ability to think ‘outside the box”.